Ideal Carehomes

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Ashworth Grange CQC Report

Published: Tuesday 23rd January 2018

In response to the Care Quality Commission's press release and publication of the Ashworth Grange inspection report of September 2017, Paul Farmer Managing Director of Ideal Carehomes, has released the following statement:

“We can confirm that on Friday 19th January 2018 we lost an injunction hearing regarding the publication of the Care Quality Commission’s (“CQC”) inspection report from their visit to Ashworth Grange in September 2017.  Despite the decision of the court to allow publication, Ideal Carehomes is still challenging the findings of the report. 

Ideal Carehomes is devastated that our residents and their relatives have to read this report about the place they live as it is not a true or accurate reflection of their home.  This is the reason we sought an injunction whilst proceedings are ongoing with our challenge on the report findings.  We are determined to show to our residents and their relatives that the CQC report contains material inaccuracies. 

CQC plays an important role in monitoring the quality of care services and following all our inspections we always reflect carefully on what they have found about our service.  This supports our internal monitoring processes.  Whilst there is always some discussion around findings and interpretations during the CQC reporting process, it is rare that our own views on the service diverge as significantly from CQC’s as they do in the case of Ashworth Grange.

On this occasion, we refute a number of the findings of the CQC inspection of Ashworth Grange, which took place four months ago, in the strongest terms. We believe the CQC report of Ashworth Grange demonstrates a selective focus upon matters that support their negative view of the service without substantive evidence.  We continue to legally challenge CQC’s report. 

In order to ensure we are looking critically at the service, we had an independent third-party company undertake an assessment of the home in December 2017 based on CQC measures of compliance.  The independent third-party stated they considered the home was “Good”.   We have booked a further independent assessment, by a different external third-party assessor, on 25th and 26th January to ensure that the home is continuing to operate under “Good” compliance.

We welcome CQC’s statement today that they will continue to monitor Ashworth Grange and work with Kirklees Council. To date CQC has declined our requests for a reinspection from them.  We look forward to their reassessment of the home. Kirklees Council visited Ashworth Grange in December as part of their contracts monitoring and did not raise any concerns about provision of care in the home. 

Notwithstanding the points made above Ideal Carehomes does recognise there were areas for improvement and we have implemented a number of changes.  For example, having reviewed our previous CQC reports and reflecting on the more frequent areas requiring improvement, we have acknowledged that the quality of our written care plans has been in need of greater consistency and more in-depth monitoring.  As a result, we have identified that the introduction of electronic care planning will significantly benefit our caring service and this is currently being rolled out across all our care homes.  Ashworth Grange was transitioning to electronic care plans at the time of the inspection. 

We are grateful for the continued support of our residents.  Their comments to inspectors demonstrate that they feel safe and well cared for by our caring staff. Improvements in the home and investment by us in making the home a great place to live will continue as ever.”