Published: Friday 22nd November 2019
CQC report hails Greenacres staff as ‘kind, caring and compassionate’
Staff and residents at a Meltham care home are celebrating after receiving an overall rating of ‘good’ from regulatory body, the Care Quality Commission (CQC).
Greenacres on Huddersfield Road was praised by inspectors for its service after the inspections in October this year.
Officials confirmed that the home, which is operated by Ideal Carehomes and offers 24-hour residential and dementia care, delivered across the board, achieving the rating of ‘good’ in the key areas of inspection; ‘responsive’ ‘safe’, ‘effective’, ‘caring’ and ‘well-led’.
The report cited that residents were given “maximum choice and control of their lives” and “were involved in their care planning to ensure their choices were reflected.” Inspectors also commented that the staff were “kind, caring and compassionate” and “interacted positively with people and knew them well.”
Inspectors also praised Greenacres varied range of lifestyle choices and activities for residents, including gardening clubs, exercise classes and walking groups, all of which are offered to residents free of charge, as part of Ideal Carehomes’ inclusive fee.
Sarah Tomczynski, Care Manager at Greenacres, said:“We are absolutely thrilled to be officially rated as ‘good’ by the CQC. The result really is testament to the hard work and dedication of our team, who consistently go above and beyond to ensure that our residents have the quality of care they deserve. Our person-centred care is delivered in a dignified manner, promoting independence as far as possible and we are delighted that our high standards have been recognised.”
Greenacres offers 24-hour residential and dementia care in a modern and luxurious setting for 64 people and boasts a music room, cafe, library, spacious lounges and landscaped gardens. The caring and highly trained staff team promote independence and choice through the personalised care they deliver.To contact Greenacres, please call 01484 855 390 or email firstname.lastname@example.org