Mountview care home, based in Rothley, have been celebrating as they receive an overall rating of ‘GOOD’ by regulatory body, the Care Quality Commission. The report details how Mountview staff who provide care for up to 66 residents are ‘kind, considerate and treat everyone with dignity and respect’.
Following the unannounced inspection in February 2020, Mountview hit the spot across all five key areas of care: safe, effective, caring, responsive and well-led. Inspectors observed day to day life at the home and examined paperwork, policies and care plans. They also spoke to eight residents, six relatives of residents, visitors including doctors and nurses who work closely with the home, care workers and management to gather a full picture prior to compiling the complimentary report.
The constant theme running through the 16 page report which was published this week shows that residents and staff are supported, happy and empowered. The report cited, ‘Staff promote a positive culture that is person-centred, open, inclusive and empowering, which achieves good outcomes for people’.
Inspectors were impressed with the varied daily activity programme, adding, ‘during our inspection the residents were enjoying receiving manicures and taking part in exercise classes such as armchair yoga’. One resident who spoke to inspectors commented, ‘There's all sorts going on here to get involved in’. The inspectors enjoyed learning about Mountview’s local community links, comprising of trips to local churches, amateur dramatic shows, local festivals and boat trips that had all been undertaken.
Staff spoke with the inspectors who commented that morale in the home is good, adding that they enjoy their work and feel well supported by management. The report details how there is a strong team ethic where staff hold positive views of each other and feel confident to speak up.
Registered Home Manager, Stacie Weaver, said, ‘I have built my career at Mountview and have been part of the team since the very start, working my way up from Care Assistant to Home Manager, and I am extremely proud of how far we have all come in that time. I have seen the home consistently improve, and always with the residents at the heart of everything we do. I am thrilled we received ‘GOOD’ in all areas, congratulations to everybody involved, I am sure this very encouraging news will spur us on to continue our ‘good’ work’.
Ideal Carehomes Regional Director, Kay Paul, said, ‘I am thrilled that Mountview have achieved ‘GOOD’ overall following their inspection, there has been many improvements since the last inspection and that can really be seen in all of the positive comments throughout the report. I would like to congratulate all of our staff who make Mountview such a great place for our residents to live’.
care home, operated by Ideal Carehomes
, provides 24 hour residential and dementia care and has all the finishing touches you would expect from a warm and welcoming home. All 66 bedrooms are en-suite enabling staff to deliver person-centred care in a dignified manner promoting independence as far as possible. For more information about Mountview, contact Stacie Weaver on 0116 303 3303.