09 May Dudley care home receives perfect 10 out of 10 score
A luxury Dudley care home celebrated its first birthday with a 10 out of 10 score from family and friends.
Staff at Sedgley Court said they had received the best anniversary present ever when they were awarded top marks on online review site carehome.co.uk
The home, on Brick Kiln Way, opened in December 2020 and has built up 19 glowing reviews on the site.
Reviewers, who include family members and friends of current residents, are asked for their opinion on key parts of care home life, including care & support, staff, food & drink, activities and value for money. They are also questioned on how likely they would be to recommend the home to others.
Every online reviewer rated the home as excellent, giving the staff team 5 out of 5 stars.
The leading UK care home directory and care home search site compares scores from over 17,520 Care Homes, with 16 million+ visits per year and 209,189 care home reviews.
One reviewer, the daughter of a resident, posted in December: “The staff are so caring and friendly, nothing is too much trouble to make my mom and her family welcome. It is not only the 5-star luxury that the home offers, but the manager and her team are exemplary. I can’t thank them enough for what they do, and I look forward to each visit knowing that Mom is very well cared for, and I can see the change in her after only one week.”
Another, the granddaughter of a resident, said: “Nan has dementia, so at times needs reassurance during periods of distress and upset, and each time, the care staff have been faultless in dealing with times of upset, using Nan’s life history to help distract and divert, highlighting the best person-centred care for each resident.
“The activities that Sedgley Court runs are outstanding; they are currently doing an around the world cruise, allowing residents to experience different cultures, music, dancing and providing new and stimulating activities. I would 1000% recommend Sedgley Court.”
Kim Dean, home manager, Sedgley Court, said: “This rating means so much because it comes directly from the experience of the loved ones of our residents.
“It is testament to the dedication and enthusiasm of our whole team and I am very proud of them.
“The top score comes as we are celebrating one year after opening our doors. Staff and residents are all now looking forward to another full and happy year at Sedgley Court.”
Sedgley Court is a luxury residential and dementia care home providing high-quality personalised care on an inclusive fee basis. With luxurious social spaces, attractive décor and freely accessible, secure, gardens, all 66 bedrooms are ensuite.
The home is currently welcoming new residents for short and long term placements.