Rivendell View care home, located on Magenta Way in Nottingham, has received a rating of ten out of ten on care home based review website, carehome.co.uk.
Carehome.co.uk is the UK’s leading care home directory and care home search site. It compares over 17,500 care homes using a scoring system based on public ratings.
Carehome.co.uk gives its reviewers the opportunity to rate the care home in 13 different categories, including staff, safety, food and drink, facilities and cleanliness, as well as write about their experiences, and Rivendell View has so far received 5 out of 5 stars in every single review.
The staff at Rivendell View, which is coming up to a year anniversary from first opening its doors, were bursting with pride when they found that their home had received the highest score available, based on reviews from residents, and their families and friends. One review from a relative read:
‘The friendliness of the staff and residents has made mum feel very much at home. The stimulation she receives from the activities keeps mum active both mentally and physically, this is so important for mum and me.
‘The home is bright, clean and welcoming to all relatives and visitors. I am glad I came across this lifestyle choice, thank you to the manager and the team for making mum feel special.’
Another review from a resident living at the home said:
‘This is a beautiful home and I cannot fault the care, food and kindness I am receiving here. Thank you all very much.’
Lisa Tungate, the Home Manager at Rivendell View, said:
‘I am extremely proud of the team for achieving a 5-star rating on carehome.co.uk. The kind words that have been written about our home and staff by residents and their families are so heart-warming. We work extremely hard as a team to meet the individual needs of our residents, and support their families as much as we can so it is wonderful to receive such glowing feedback.’
Rivendell View is a residential and dementia care home, and has all the finishing touches residents would expect from a warm and welcoming home. With 66 en-suite bedrooms, a cinema room, Sky Bar and hair salon, Rivendell View delivers person-centred care in a dignified manner, promoting independence for residents as much as possible.