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Tracy Williams, Front of House Manager

Tracy has been part of the De Brook Lodge team since October 2015. Previously, she had a very successful career in retail management, but she felt that she was ready to move into a more fulfilling job role, where she could use her current people skills, but also make a real difference and feel a sense of achievement and satisfaction at the end of each working day.

Tracy’s position as Front of House Manager at De Brook Lodge really does lead her to be at the heart of the home. She enjoys spending time with the residents to get to know them, and she likes nothing better than organising activities, games and fun which she knows will put a smile on their faces. She also gets to know relatives and visitors and is always on hand to answer any queries. Tracy is always ready to welcome guests and show them round De Brook Lodge – why not pop in for a cuppa and say hello?