Natalie Hopkins, Front of House Manager
Natalie has worked at Herald Lodge since it opened in May 2012. She began as a Care Assistant and was promoted to Senior Care Assistant, a role she conducted for four years.
As Front of House Manager, Natalie’s background and knowledge of care provides her with a good basis for the role, and she plays a key part in the Herald Lodge staff team. She is on hand to ensure that new residents can move into Herald Lodge with ease, and provides a friendly greeting to visitors at the home. Natalie enjoys welcoming friends and family of residents to the home, and she is always ready with a hot drink and a welcoming smile - why not pop in and say hello?
Natalie has achieved her BTEC National Diploma Level 3 in Health and Social Care and NVQ Level 2 in Team Leading and is currently working towards her NVQ Level 5 in Management.